Terms and Conditions
Please make sure to read over each paragraph carefully before booking your service.
Important Disclosure
All sessions are for adults eighteen years of age and older. All information is offered for personal and entertainment purposes and is not intended at any time to replace the advice, counsel or the recommendations of any medical, psychological, legal or financial expert or any other professional service. Mediumship and Psychic work are experimental in nature and the information imparted during a session are open to interpretation. Clients are advised that they have free will at all times to make their own choices and Alyssa Ciaccio shall not be held responsible for the actions they may or may not take as a result of their session. By your participation in this session, you are agreeing fully to all stated in this disclaimer.
Cancellation Policy
I understand that sometimes plans change. However, to respect both your time and mine, I have established the following cancellation policy. If you need to cancel a session, please provide at least 3 days' notice (72 hours) prior to your appointment. In this case, you will receive a 50% refund of the session fee. Cancellations made within 24 hours of the scheduled session are non-refundable. This also applies to no-shows, which will not receive a refund. If you need to reschedule, I ask that you notify me as early as possible, and I will do my best to accommodate your request.
Booking
All sessions must be booked in advance with full payment required at the time of booking. Payments are processed securely, and I do not store your payment details. After booking, you’ll receive a confirmation email with session details. For virtual sessions, please check your Zoom link in advance to ensure it works. If you experience issues, contact me before the session. Please arrive on time, as late arrivals over 10 minutes may be considered a no-show and are non-refundable. Rescheduling requests made less than 24 hours before the session cannot be guaranteed. By booking, you agree to these terms.
Code of Conduct
I strive to create a safe, respectful, and welcoming environment for all clients. To ensure a positive experience, the following expectations apply to every session: Clients are expected to engage in sessions with an open mind and a respectful attitude. Disruptive, aggressive, or inappropriate behavior—including but not limited to harassment, offensive language, or verbal abuse—will not be tolerated. If a client exhibits any such behavior, I reserve the right to terminate the session immediately without a refund. Additionally, sessions are intended for personal insight and growth. Any attempt to record, distribute, or misuse session content without my express permission is strictly prohibited. Clients must also understand that my services are not a replacement for professional medical, legal, or financial advice, and I will not engage in discussions that violate ethical boundaries, such as lottery predictions, legal outcomes, or medical diagnoses.
Privacy Policy
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or services.
Information We Collect
We may collect personal information such as your name, email address, and phone number. This information is gathered when you fill out contact or booking forms, sign up for our email newsletter, or make a purchase through the website.
How We
Use Your Information
The information you provide is used to deliver services, respond to your inquiries, send newsletters and updates, and improve your experience on the site. Your data is only used for purposes directly related to your engagement with The Florida Medium.
Payment Information
Although we accept payments through Stripe, PayPal, Venmo, and Zelle, we do not collect or store any payment or financial information directly on our website. All transactions are securely processed by those third-party platforms in accordance with their individual privacy policies.
Data Sharing
We do not share, sell, or distribute your personal information to any third parties. Your data remains confidential and is used solely by The Florida Medium for the purposes described in this policy.
Location and Jurisdiction
The Florida Medium is based in the state of Florida, USA. By using this site, you agree that any concerns or disputes related to your privacy will be governed by the laws of the State of Florida.
Age Restrictions
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18. If we discover that we have received information from a minor, we will delete it immediately.
Your Rights
You have the right to request access to the personal data we hold about you, correct any inaccurate information, or ask for your data to be deleted. If you would like to exercise any of these rights, please email us at contactfloridamedium@gmail.com.
Data Protection
We take reasonable steps to safeguard your personal information and prevent unauthorized access or disclosure. While we do our best to protect your data, please be aware that no method of online transmission or storage is completely secure.
Updates to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with the updated effective date.



